Delivery

(1) Dispatch shall be effected by Swiss Post from Birsfelden (Switzerland) exclusively to Switzerland and Liechtenstein to the address indicated by the Customer.

(2) Only an address within Switzerland or Liechtenstein may be indicated as a ship-to address other than the billing address.

(3) The Provider shall be entitled to partial deliveries to a reasonable extent.

(4) Unless stated differently as part of the product description or any order confirmation, the delivery time shall be 2 to 4 working days from the Provider’s ordering confirmation. The indicated delivery time shall only apply to commercially usual quantities ordered.

(5) Any temporal deviations as well as any blocking of a specific delivery date may be possible, in particular on peak days with exceptionally high delivery volumes, with any damages claims as well as any further claims by the Customer being excluded.

(6) No deliveries shall be effected on Sunday and official countrywide or cantonal public holidays.

(7) If the Customer is not on site at the time of delivery and has not issued any special delivery instructions, the delivery shall be deposited in front of the front door or in front of the company’s entrance door or at the reception desk. Depending on the respective delivery window, delivery may also be effected to a neighbour living in the same building, provided that the Customer has indicated said neighbour’s address and, if on hand, telephone number before placing the purchase order. Where the Customer’s postbox is part of a letterbox system, the delivery person shall depose a collection note in the postbox. In this case, the Customer has to collect the delivery at the corresponding post office. Any kind of liability for any damage sustained by the Customer from any loss, theft, misuse etc. in connection with the collection process or the collection slip shall be expressly excluded.

(8) The Customer shall bear responsibility for the delivered goods, even if the Customer has not taken direct delivery of them.